Guarantee

This guarantee provides benefits which are additional to, and do not affect, your statutory rights. Niche Coffee Limited warrants to the original purchaser and our Indiegogo backers that this NICHE product, excluding items such as related documentation, will be free from defects in parts for one (1) year from the date of delivery. During the warranty period, NICHE will correct any defective parts or any failure of the NICHE product to conform to specifications by sending replacement parts, along with advice on how to fit them. Shipping costs for parts under warranty will be covered by Niche. Any replacement part/product shall be new and is warranted for the remainder of the original warranty or thirty (30) days from the date of shipment, whichever is longer. This warranty period is not extended as a result of purchasing any additional products from NICHE. The original purchaser/Indiegogo backer must notify NICHE in writing within eight (8) days if there are defective parts. Written notice in all events must be received by NICHE before expiration of the warranty period. This warranty is not transferable. We may ask for further information including photos or video to help us diagnose the problem, so the appropriate part can be despatched. This guarantee does not cover the cost of returning the product to NICHE and this will be paid by the purchaser/Indiegogo backer. If you wish to claim on your warranty or find out more information, please contact us by email – hello@nichecoffee.co.uk

This Limited Warranty covers normal domestic use only. NICHE does not warrant or cover:
Damage caused by failure to provide a suitable installation environment for the NICHE product.

  • Damage during shipment other than original shipment to the original purchaser.
  • Damage caused by impact with other objects, dropping, falls, spilled liquids, or immersion in liquids.
  • Damage caused by acts of God or disasters such as (but not limited to) fire, flood, wind, earthquake or lightning.
  • Damage caused by unauthorized attachments, alterations, modifications or foreign objects.
  • Damage caused by the use of the NICHE product for purposes other than those for which it was designed.
  • Damage from improper maintenance.
  • Damage caused by any other abuse, misuse, mishandling or misapplication.
  • Consumable parts e.g. Burrs unless faulty from new.

The warranty will not cover any breakages or wear and tear damage such as scratches, dents, stains or discoloration to all surfaces or other damage that does not impair the function of the grinder. NICHE and its supplier’s liability for failure to repair the NICHE product to conform to the warranty after a reasonable number of attempts will be limited to a replacement of the NICHE product or at NICHE’s option, to a refund not to exceed the purchase price of the NICHE product. These remedies are the original purchaser’s exclusive remedies for breach of warranty. Under no circumstances shall NICHE or its suppliers be liable for any special, incidental, or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such excluded damages include, but are not limited to, loss of profits, loss of revenue, loss of data, loss of use of the NICHE product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, original purchaser’s time, the claims of third parties, including customers, and injury to property.

DISCLAIMER OF WARRANTIES

THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE), ARE HEREBY DISCLAIMED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY NICHE, ITS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

IN THE EVENT OF INCONSISTENCY BETWEEN ANY TERMS OF THIS CONTRACT AND ANY TRANSLATION THEREOF INTO ANOTHER LANGUAGE, THE ENGLISH LANGUAGE VERSION SHALL PREVAIL.

This warranty is governed by English Law.