What our customers think
We pride ourselves on the reputation of our products and love to hear all of the fantastic comments and stories from our valued customers. We’re also very humbled by the overwhelmingly positive reception that our products have received from some of the biggest authorities in the world of coffee.
We’d like to take the opportunity to share some of the wonderful feedback that we’ve received. Take a look around this page to read, listen and watch some of that amazing feedback.
If you’re a proud owner of a Niche Coffee product, we’d love to hear your thoughts
Please drop us a line to let us know what you think.
You can reach us at email@example.comView customer testimonials View reviews of our products
Amazing Grinder, love the quality!!!
Fantastic grinder – now i now how important a good grinder is. My Zero came saturday its so amazing my shots are more stable and the taste is much better than with my old grinder thanks a lot niche for that beauty :-)
I received my Niche Zero a week ago and I am in love with it. Initial impressions: it is the most premium, well made appliance I have ever used. It is sturdy, quick to grind, and much quieter than other grinders I have used (kg79/ Virtuoso+).
A big step up from the Baratza Encore.
It’s AMAZING. So quiet, solid. Grind is SOOOOO fine. Super satisfying, exceeding expectations!
Just pulled my first couple of shots with my new Niche, happy days! :D Excellent little grinder, 100% worth the long wait
Just received my black Niche zero (march) in NYC. Gorgeous as expected! Very happy with shipping and delivery. Going to use it for the very first time :) Thanks Niche team!
I received my Niche Zero some months ago and I am absolutely excited. I use it daily. This grinder is just amazing :-)
Thanks to Martin Nicholson and others. The grinder definitely worth its money.
Had my niche for about 3 days and can’t wait for my daily coffee now. I jumped from a Rocky to this and the leap in coffee quality is as big, if not bigger, than the one from blade grinder to the Rocky. It is amazing.
Ive upgraded my Rancilio Rocky to a Niche Zero and am blown away by the ease of use. At any given type I would have 2 or 3 different beans going and 2 or 3 brew methods. While previously this required regular purging, with the niche zero this has been completely eliminated. It does exactly what it says on the tin, a quality grind with virtually zero retention.
My shots are more stable and the taste is much better than with my old grinder thanks a lot niche for that beauty
Absolutely love using the NZ to dial in the perfect cup of coffee for the several types of coffee beans I’m trying out. Such a pleasure. It’s an expensive investment for making delicious coffee and moreso for some post Brexit but it’s worth it in my opinion.
Got my NZ just now. Just had an expresso and now I can hear colours! Simple machine but well put together and feels very solid. Nice job
I’m using it for almost 6 months now and what I can say that you will never find such a unique and great grinder like it. I didn’t expect the its quality but really I’m surprised with this high end grinder. Well done guys and stay safe.
Mohamed Adel Elgendy
One grinder to rule them all? Yes! Prior to my Niche, I had a dedicated espresso grinder (Mahlkonig) and drip/press (Baratza Virtuoso) because it was so awkward to change grinder settings and beans. The Niche Zero neatly solves both challenges. I love the single dose workflow, and it is made possible because the Niche is so reliable switching between grind settings. Repeatability is spot on — if grinding espresso at 13 then drip at 32, when I go back to 13 my shot time doesn’t budge.
Have been using the Niche Zero now for almost a year and couldn’t be happier with the coffee grinder. It’s very intuitive and easy to use. Mainly using it for espresso now, but it also does an excellent job at coarser grinds. Furthermore, it looks good and really fits into our kitchen.
Thomas de Jong
I’ve had my Niche a few months now and I love it. As well as being a superb grinder it’s the best-looking piece of equipment in my kitchen.
It has nice presence, there but not bulky, and the narrower footprint is pleasant. The grind cup is heftier and thicker than expected – nice and solid! I like it. Also, I didn’t know it would come with a coffee brush! That’s a cool little surprise. Had a chance to try it this morning, and the workflow was fantastic! The resulting shot was excellent, with noticeably better extraction with my bottomless portafilter. Looking forward to using it again!
I have been using mine for a couple of months now and couldn’t be more pleased. Adjustment is quick and accurate workflow is much easier with no point in weighing the ground coffee just the beans going in. Unexpected bonuses are the lack of mess and not waking the house in the mornings. This is a very well thought out product ideal for the home and much better than the grinders iv’e had before. Makes lovely coffee!
Mr Paul Cowdrey
I received my grinder 2 days ago . I am very happy with the grinder and the workflow. It is really a very good grinder quiet and efficient. No more wasted beans. Thank you Martin for the grinder and hope to see more from you.
I received my grinder today. I am beyond pleased! Thank you Martin for taking the time and making this grinder great!
Today I received Niche Zero. The first coffee, the grinder is super … Thank you very much for this product.
March delivery arrived today, unboxing it was a delight. Simple to set-up and very quiet, works exactly as all the reviews says, totally happy with this, it looks amazing too
Had my NZ since January and could not be more happy. Replaced my K10, work flow is so much faster and the taste in the cup seems to be the same. Happy not to have to sweep out the doser anymore. Retention is zero as claimed. Using a blank portafilter basket over the beans to control pop-corning. Getting great pours from my Quick Mill V2b EVO. Thanks for a great grinder at a fabulous price.
Awesome product. Tiny little grinder, nicely built. Very low noise level . Very good grind quality, very homogeneous. So much user-friendly. The hidden cordage is nice to have as well. Very low retention near zero.
Just tested the Niche with some supermarket beans in the WayCap ( a Nespresso compatible refillable metal capsule ) in the Breville Creatista and it worked really well. Much better than my old grinder. And so quick when weighting and grinding.
My first electric grinder and it has made espresso-making a joy in comparison to hand grinding. Zero retention as advertised, wonderful build, and utterly simple.
Ali Al Rahma
With just 10 days of experience I can say that I’m super happy with the grinder. Grind quality (only tested Espresso so far) is noticeably better than from my previous grinders (CM80, Rancilio Rocky, La Cimbali Magnum). Quality is great and the packaging is small and neat.
With only a week of experience with Niche Zero and it being my first electric grinder, my recommendation will not carry much weight, but I will give it anyway. Solid, simple, beautiful, quiet … Does its thing as good as it gets! Thank you, Martin!
I’ve had my NZ for about a month now. I love it. Quiet, easy to use, consistent. Dialing in a grind has never been easier. Thanks for a great product.
What a great product! I tried to find a reliable single dose grinder and this is exactly what I was looking for. Martin, I will recomand your grinder to all fresh coffee lovers. Thanks!
I’ve got my grinder just before Christmas and since then, I have been using it every day. I’ve had some other grinders like Elektra MSC, then Mazzer mini but I like Niche much more. Thanks Martin for the great product!
My grinder got delivered as promised in January! It is actually my first grinder (except some vintage manual ones), I got this because the workflow of single dosing appealed to me. What I like about this grinder is its simplicity in design (no programmable touch screens that will eventually break), the massive conical burrs that move around quietly, and just overall friendly appearance. Great product, easy to use. Kudos to Martin, for creating such a nice device at such a reasonable price!
Bas van Dorp
I started using the grinder this morning and must say it was definitely worth the waiting time. My workflow has improved a great deal and there is no more spilling of grounds. My first impressions are very positive, the quality of both the grinder and the ground are great.
I’ve think this grinder is phenomenal. It easily is the equal of a custom made grinder I own, which costs almost 10x as much (and the Niche is slightly smaller and quieter). The Niche Zero is an excellent buy.
I’ve got my grinder last week and I must say it has surpassed my expectations by far. The entire thing is built like a tank, including the grind cup made from stainless steel, with walls thicker than those of a milk jug (has a nice heft to it, too). It has changed my moka pot brews from “okay with milk, sometimes palatable black” to consistently tasty everytime regardless of the drink being made.
Hello Martin, today I received the grinder. Thanks for your great work. I love it, it performs its function superbly and is very silent (my family will thank you every morning). Its design is great. Now I will continue learning and enjoying daily cafes.
Ma Luisa Ballesteros Redondo
Hi, Martin and everyone at Niche. Just to say thanks for a fantastic product. The design and work which must have gone into making the grinder must have been very hard but worth if, as everything from the packaging to the finished product has been so well thought out. I will have many years of happy grinding! Thanks again, and continued good luck with your unique product, Tom.
To all the poor ones still waiting: It’s really worth the wait! The grinder is I-N-C-R-E-D-I-B-L-E! Thank you! You are an awesome team, and you’ve done something truly unique here.
Had mine a couple of weeks now. Simply brilliant. It’s completely changed the flavours in my cup for the better and has made the whole process that much easier. So glad I took the plunge all those months ago.
A couple of weeks ago my grinder arrived and I’ve been using it on a daily base since. I can honestly say this is beats my old grinders by a mile. The quality of the grind and the evenness is nothing compared to what I was used to previously. Great job team Niche !
Received my Niche Zero a week ago. After a week i can say i absolutely love the grinder. Great grind quality, quiet and no retention! Very happy to have pulled the trigger to back the Niche!
Daan van Duijvenvoorde
My Niche appeared on my front porch in Oz as if by magic on the same day people in the UK were unboxing the first ones. After a couple of weeks of use I am now switching between different espresso beans and filter grinds in a single day without any issues. It has exceeded my expectations and my much loved Sette has been packed off for my son to use. A brilliant job done by the Niche team on a first run product and many thanks to DaveCUK for inspiring us to take the leap.
So proud and happy to have taken part in this project, I’m really delighted with this grinder. Such a clever design, meets all my expectations. Thank you and congratulations!
Ok just received mine and gotta admit, build quality is excellent. Grind cup has few bumps here and there but not a big deal, the mashine itself feels and is premium. Grinds really quickly and what had me surprised the most is how quiet it is. I waited a loong time but it is really worth waiting for. Dont hesitate guys and go for this one :-) Thanks Martin + team and i wish you guys in Niche all the best in the future!
That is damn good piece of equipment! Received my Niche week ago and it is indeed worth all this waiting. Congratulation for developing such a product
Today it happened! My Niche/EU/White grinder has landed. As soon as I opened the single layer outer box I instantly witnessed the perfectionism that went into this product. The Niche Zero is perfectly packed. A printed dual layer inner box and the Niche itself held in place with custom fit protective material. This is the kind of quality I was always hoping for on other projects but was never received before! Thank you Niche for making a product that lives up to the promise.
Martijn t Sas
Received my Niche last week and so far it has surpassed my expectations. Like a few have already mentioned, it’s solidly built and looks very elegant. Most importantly, it grinds consistently and produces a beautiful espresso! Little to no retention and a definite step up from my Baratza Vario, which says a lot. Very pleased and look forward to delicious coffee in my future! Thanks to the entire Niche team for pulling this off.
Wow wow wow. All I can say is well done on an exceptional product, I received my Niche Zero last night here in Australia, it took me four shots to dial it in using 18 grams of beans, and I got 18 grams out. The build quality is fantastic, it has a great feel and looks stunning next to my Atom and Rocket,, at last I can now start to enjoy single origin espresso without emptying the Atom each time., thanks guys a very happy customer..
Our Niche has been received here in Melbourne, Australia with thanks – how exciting to find it waiting for us upon returning from holiday! Initial impressions over the past 48h playing with it are excellent, and it has high WAF (wife acceptance factor ;) Kudos to the team for getting the Niche all the way through to production and for the quality finished result.
Have used the Niche for 3 days and I now understand why experts emphasize the importance of grinders (I have been using a Baratza Forte). There is no comparison. The Niche is much quieter, faster and the coffee (which I roast myself) is smoother/more consistent-much better (comparing the same coffee and method of brewing (single cup Technivorm). The cups are much better. This grinder should become the most popular on the planet for coffee enthusiasts who brew single cups. I am very happy.
Wow! Received my NZ this morning, what a beautiful bit of design & engineering.. and just had the best cup of espresso i’ve had in AGES! Can’t ask for more than that
Loving my new Niche! I must say the customer service is excellent!
I’ve been using my Niche Zero grinder for three days. So far I am impressed overall with the grinder. It is well built, gives consistent coffee grind size and it is a breeze to use compared to the crappy burr grinder I’ve formerly used.
Austin T Goldsmith
I love everything about it the quality of the finish the low noise and the size it takes up on my counter. You guys have done a magnificent job, Congratulations on a really amazing product.
I have backed a bunch of projects on indiegogo and other funding platforms. In my experience, many if not most end up in disappointment of some kind. The Niche Zero is an exception. While I won’t call it perfect in my perfectionist eyes, I will say it is fantastic and does everything that it claims it would do. I use it every day and my only headache with it is that the weakest link in my espresso chain has moved from grinder to the espresso machine. Niche Espresso machine on the horizon? :)
Hi! Got the grinder two days ago, and so far I’ve absolutely zero complaints. It looks great, is quiet, relatively small and very easy to use. I think it’d be a great product in any company’s lineup – but it’s your first product ever, and that makes it even more impressive. Congratulations and best of luck with it, and any future products!
Wow.. being a first time grinder maker..this product certainly shows the in-depth past experience of the creators. Very solid built and grind quality is top notch.. just did a demo to my friends and they are all aiming for one too..
Thank you, thank you, thank you!!! I received my Niche zero today, and it really does live up to all expectations. It is quiet, consistent, and finally the tasting notes for coffee beans make sense when drinking espresso.